TLD Management Services (TMS™)
Architelos has developed TMS as an outsourced solution for new TLDs as well as small registries, so they can quickly launch and/or manage their business operations, while off-loading much of the costs and risks. The TMS service was designed using the experience of:
- Architelos CEO Alexa Raad who oversaw tremendous growth of the .org registry while serving as its CEO
- Architelos COO John Matson who has studied gTLDs, advised ICANN on the program and has developed new business models that can help you gain market advantage
- Architelos CFO Norbert Grey who as CFO oversaw the financials of the new .mobi launch and has used that experience to develop the Business Case Builder
- Architelos CTO Michael Young who oversaw product development for Affilias, a major back-end registry system
TMS provides all the necessary ICANN compliant pre-configured software systems to operate a TLD, with the option to outsource operational personnel and/or executive management to Architelos or with other providers whose contracts Architelos manages.
TMS is designed to work with most back-end registry systems, thus protecting the TLD applicant’s freedom of choice. The software systems are SaaS-based and include the business-critical functions required in a registry that are not provided by a back-end registry system.
These core systems include:
- Automated contracts management and compliance work flows
- Automated registrar/channel sign-up
- Registrar ramp-up and management
- Sales and marketing portals
- General Ledger integration tools for registration financial data and forecasting
- Industry specific customer relationship management features
- Business intelligence reporting and dashboard tools
- Management escalation alert systems
In short, Architelos can manage the critical front-office systems as well as contracts with any back-office registry system.
For more information, see articles by Architelos executives on managing a TLD:
Why ICANN’s New Domain-Name System Could Benefit Brands | CMO Strategy
Six Key Issues About Operating a TLD Registry
Outsourcing and Registry Operations Present Challenges to New TLD Applicants
New gTLDs: Will Application Developers Be Ready In Time to Secure User Confidence?
The User Experience with New TLDs: How to Avoid the Junk Mail File or ‘User Unknown’