Architelos Announces TLD “Front-Office” Management Services
RESTON, VA, June 20, 2011—Architelos, Inc. today announced its Top level domain (TLD) Management Services (TMS) for registry “front-office” operations it will offer new TLD contract winners. TMS is an outsourced solution for new TLDs as well as small registries, so they can quickly launch and/or manage their business operations, while off-loading much of the costs and risks.
TMS: Front-End Support, Back-End Connectivity
TMS provides ICANN compliant, secure, pre-configured software systems, with the option to outsource operational personnel and/or executive management. TMS is designed to work with most registry infrastructure providers, thus protecting the TLD applicant’s freedom of choice. The software systems are SaaS-based and include the business-critical functions required in a registry that are not provided by a back-end registry operator.
These core systems include:
- Automated contracts management and compliance work flows
- Automated registrar/channel sign-up
- Registrar ramp-up and management
- Sales and marketing portals
- General Ledger integration tools for registration financial data and forecasting
- Industry specific customer relationship management features
- Business intelligence reporting and dashboard tools
- Management escalation alert systems
“There will be a real need for solutions tailored for the business operations of a TLD,” Architelos CEO Alexa Raad said. “Given the scarcity of expert talent and the potential launch of many TLDs at once, many applicants should plan now for how they will staff, resource and manage their registries should they be awarded a new TLD.”
Outsourcing a registry’s back-end is only half the needed solution, according to Architelos COO John Matson, who has developed new business models for the TLD marketplace and authored a study benchmarking new TLD launches. “Applicants still need a suite of front-office systems and talent to successfully win, launch and operate a new TLD,” Matson said.
Architelos will selectively launch and manage a portfolio of TLDs but will offer all new TLDs the option to outsource the operational personnel.
“We are defining a market, one that we are well positioned to address,” said Raad, who has both launched a new TLD, .MOBI, and led a major registry, PIR, the .ORG registry.
Architelos, Inc. provides consulting and managed services for clients in the internet and domain name industry. The TMS service provides outsourced professional services and SaaS-based registry “front-office” solutions for both new TLD contract winners and existing small registries. TMS services range from new TLD application support to launch and turnkey management of a new TLD. The consulting practice focuses on innovative growth strategies and boasts both industry leaders as well as new entrants as clients. Architelos operates as an independent and trusted third party with no financial interest in or plans to apply for any new TLDs. Architelos has an “open source” ethos, thus ensuring integration with all back-end processors. With an executive team comprised of leading industry veterans who have successfully launched, built and managed new and existing TLDs, Architelos is uniquely positioned to offer a turnkey solution for registry launch and management. Founded by Alexa Raad, former CEO of PIR, the .ORG registry, and John Matson, a veteran management consultant to Fortune 500 companies, Architelos brings wisdom and experience to turn rapid market change into innovation and success for its clients.
Media Contact:
Robert Griendling
Griendling Communications
703.978.4686, 703.362.4686 (c)
[email protected]
